Effective Date: 2026-08-03
Last Updated: 2026-08-03
Welcome to fehub ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use https://www.fehub.tech and any related products or services (the "Service").
This policy applies to our marketing website, application, billing flows, support interactions, and other related services. By using the Service, you acknowledge the practices described here.
1. Information we collect
Account information
- Name
- Email address
- Username
- Password or authentication credentials
- Billing or subscription-related details
Usage information
- IP address
- Browser and device information
- Operating system
- Referring pages, links clicked, and feature usage
- Log and diagnostic information
Content you provide
- Text prompts
- Images, audio, video, or other uploaded files
- Generated outputs and project metadata
- Feedback and support requests
Payment and billing information
- Plan, subscription, order, and invoice metadata
- Billing country, tax, and transaction status information
- Partial payment details provided by processors (not full card numbers)
2. How we use information
- Provide, operate, and maintain the Service
- Create and manage user accounts
- Deliver requested features and generated content
- Monitor performance, debug issues, and improve the Service
- Communicate product updates and support notices
- Detect fraud, abuse, or security incidents
- Comply with legal obligations and enforce our rights
3. Uploads, prompts, and generated content
If you upload content or submit prompts, you understand that the content may be processed to provide the requested functionality. We may store uploads, prompts, outputs, and related metadata for operational, security, support, and improvement purposes.
Please do not upload sensitive, confidential, or personal information unless you have the necessary rights and permissions.
4. How we share information
- Cloud hosting providers
- Payment processors and merchant-of-record providers
- Analytics providers
- Customer support tools
- Security and monitoring providers
- AI and ML infrastructure providers
We may also disclose information for legal compliance, fraud prevention, abuse review, business transfers, or to protect the rights, property, or safety of users and the public.
5. Third-party services
The Service may rely on or link to third-party tools, websites, APIs, or platforms. Their privacy practices are governed by their own policies, not this one.
6. Cookies and analytics
We may use cookies, pixels, local storage, and analytics tools to remember preferences, measure engagement, and improve performance. You can usually control cookies through your browser settings.
7. Data retention
We retain information for as long as reasonably necessary to provide the Service, maintain business records, resolve disputes, enforce agreements, investigate abuse, and comply with legal obligations.
We may keep transaction, fraud-review, moderation, and support records longer than ordinary product data when needed for tax, compliance, payment, or safety purposes.
8. Data security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure.
9. Your choices
- Access or correct certain personal information
- Delete your account or data
- Object to or restrict certain processing
- Withdraw consent where applicable
To make a privacy request, contact us at support@fehub.tech.
10. Children's privacy
The Service is not intended for children under 13, or a higher minimum age where required by local law. If you believe a child has provided personal information, contact us so we can review and delete it if appropriate.
11. International data transfers
If you use the Service from outside the country where our systems or providers are located, your information may be transferred to and processed in other jurisdictions with different data protection laws.
12. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will revise the "Last Updated" date and may provide additional notice where appropriate.
13. Contact us
fehub
Support: support@fehub.tech
Legal & compliance: hello@fehub.tech